myRideFinder Privacy Policy
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Privacy Policy

Effective Date: 2025-12-20

This Privacy Policy explains how myRideFinder (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, purchase our Services, or use our vehicle tracking products and subscription services.

1. Information We Collect

  • Contact info: name, email, phone number, shipping address.
  • Order/payment info: payments are processed by Stripe. We receive limited transaction details (not full card numbers).
  • Device & vehicle info: device ID/IMEI, vehicle details you provide.
  • Location & telemetry: GPS location data, trip history, and alert events generated by the tracker (when service is active).
  • Website info: basic analytics and technical data (e.g., browser/device type) may be collected by hosting/analytics tools.

2. How We Use Information

  • Provide and operate the tracking service and mobile access.
  • Ship devices and support activation.
  • Send service messages, receipts, and support communications.
  • Prevent fraud, abuse, and illegal use.
  • Improve the website and service experience.

3. Sharing & Disclosure

We may share information with:

  • Payment processors: Stripe to process payments.
  • Shipping providers: to deliver your device.
  • Service providers: hosting, analytics, and communications tools used to operate the service.
  • Legal: if required by law, court order, or to protect rights/safety.

4. Location Data & Customer Responsibility

Location data is sensitive. You are responsible for ensuring you have legal authority/consent to track a vehicle. Do not use the service for stalking, harassment, or illegal surveillance.

5. Data Retention

We retain data only as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business purposes. Retention periods may vary depending on the data type.

6. Security

We use reasonable administrative, technical, and physical safeguards. However, no system is 100% secure, and we cannot guarantee absolute security of data.

7. Your Choices

  • You may request access, correction, or deletion of certain account information by contacting support.
  • You may cancel your subscription at any time (service stops at the end of the billing period).

8. Contact

Questions? Contact us at support@getmyridefinder.com.

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